Whether engaged as a court-appointed settlement administrator, claims agent or disbursing agent, RG/2 Claims offers a complete range of claims, settlement administration and investment management services including, but not limited to:
Professional Case Management Consulting – RG/2 Claims provides custom pre-settlement consultation and highly personalized attention throughout the life cycle of settlement administration. Each retention begins with an in-depth consultation concerning the specific needs of the case. Our professional staff routinely and proactively identify administrative concerns and identify and propose solutions that avoid delay and remove unpredictability from the equation. We work through a coordinated approach involving a core of specialists that are intimately familiar with the case entrusted to our care. Our retentions result in effective and efficient solutions and greater peace of mind for busy lawyers.
Notification Planning and Campaigns – Whether routine or innovative, RG/2 Claims designs cost-effective and thorough notification plans that will suit your budget whether the settlement is national in scope or highly localized. RG/2 Claims guides you through the array of notice publication options at your disposal in a variety of media formats.
Website Design – RG/2 Claims can assist in the design and hosting of a website specific to the client’s needs to allow for document posting, as well as pertinent information and deadlines about the case. RG/2 Claims can also provide various options for claims filing, which includes an online portal which allows claimants to submit their claims and supporting documentation through the website.
Claims Processing – RG/2 Claims utilizes a proprietary and customizable database that provides a single-source management tool throughout the claims administration process, expediting decision-making and resource management. RG/2 Claims’ proprietary and sophisticated CLEVerPay® system centralizes the entire process while providing information sharing and communications solutions, from the initial mailing through distribution of settlement funds and reconciliation of payments.
Distribution and Tax Services– RG/2 Claims’ in-house tax, accounting and financial services professionals provide disbursement services, including management of checking, sweep, escrow and related cash accounts, as well as non-cash assets such as credits, gift cards, warrants and stock certificates. RG/2 Claims’ in-house CPAs provide a broad array of accounting services including securing private letter rulings from the IRS regarding the tax reporting consequences of settlement payments, the preparation of settlement fund tax returns, and the preparation and issuance of IRS Forms 1099 and W-2.
RG/2 Claims’ highly experienced team will use its various resources to locate as many potential class members as possible, including working with various nominee firms and the Depository Trust Company. With RG/2 Claims’ CLEVerPay system, claims are processed quickly and accurately using our proprietary damage grid, which allows for the calculations of damages in accordance with a broad array of plans of allocation. Claims are automatically flagged through a validation process so RG/2 Claims can communicate with class members concerning their claims and can assist them in filing claims that are complete and properly documented. Once ready for distribution, RG/2 Claims will calculate check amounts for eligible class members in accordance with the plan of allocation and will issue checks and any applicable tax documents. RG/2 Claims is also available to act as the Escrow Agent for the Settlement Fund, investing the funds and filing all required tax returns.
Because of the high dollar settlements of most Antitrust cases and potential large recoveries, RG/2 Claims understands the importance of accuracy in this type of Settlement. RG/2 Claims will work to find the best plan when providing notice to the class. With RG/2 Claims’ CLEVerPay system, claims filed with a large volume of data, which is common in an antitrust case, can be quickly and easily uploaded into our database for proper auditing. Our highly trained staff will consult with Counsel to put together an audit plan to process claims in an efficient manner while ensuring that all claims meet class guidelines. Once ready for distribution, RG/2 Claims will calculate check amounts for eligible class members in accordance with the plan of allocation and will issue checks and any applicable tax documents. RG/2 Claims is also available to act as the Escrow Agent for the Settlement Fund, investing the funds and filing all required tax returns.
With an experienced team of attorneys, CPAs, damage experts and settlement administrators, RG/2 Claims is familiar with all aspects of employment settlements including collective action, FLSA, discrimination, wage-and-hour, and PAGA matters. RG/2 Claims has measures in place to securely receive and store class data, parse data for applicable employment information, personalize consents or claim form, collect consents or claims electronically, calculate settlement amounts and make payments through our proprietary CLEVerPay system. Our propriety database also allows for up-to-the-minute statistical reporting for returned mail, consents or claims received, and exclusions submitted. Our CPAs specialize in multi-state withholding and payroll issues, and IRC section 468(B) compliance and reporting. Customizable case-specific websites allow for online notification and claims filing capabilities. And, with bilingual call center representatives on-staff, class members are provided immediate attention to their needs.
RG/2 Claims has handled a wide-range of complex consumer matters with notice dissemination to millions of class members and with settlements involving cash, coupons, credits and gift cards. Our experienced claims administrators are available to provide guidance on media, notice, and distribution plans that are compliant with the Class Action Fairness Act, and that are most beneficial to the class. Our proprietary CLEVerPay system provides a secure and efficient way to track class member data, claims, and payments. Integrated with our database, we can provide a user-friendly claims filing portal that will allow class members to complete a static claim form or log-in using user-specific credentials to view and submit a claim personalized just for that user. A similar online portal can be provided as a highly cost-effective method for distribution where the class member can log-in to obtain coupons, vouchers or credits as their settlement award.